We purchased the stairstep machine and when we went to use it, the tension on the stairs was not correct and we could use it. We went online and found this was a problem and there were some suggestions correcting the problem but we were not able to get it to work. We called the manufacturer and were told they sold the rights to this machine and parts were 6-12 weeks to get and we probably needed a new part. Fortunately Amazon.com is great and credited our account with only a $70 repacking fee. We felt this was fair on their part but I will not buy a Nataulis product again.
Love this machine! Compact for a stepper and zero problems, whole family uses daily with zero problems. Would recommend to anyone who wants a greats ass and thighs, not to mention your heart!
Buy StairMaster SC916 Stepper Now
This Stairmaster Stepper is one of the best. After trying to decide between the StepMill and this Stepper, we decided on this Stepper due to cost, size, and maintenance. It does not disappoint. It''s the same as the gym Stairmasters built to last.
Read Best Reviews of StairMaster SC916 Stepper Here
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