The Bean Deluxe Ultimate Exerciser with DVD & Pump

The Bean is a neat exercise item -or would be if it didn''t LEAK! Mine lasted about two weeks until it sprung a hole right along a seam. Tried to fix it with the included vinyl patch material, but it won''t hold airtight. Thing stays inflated long enough to use, but it''s a pain to have to pump it up every single time.

Deal was pretty good...but wound up being not so great due to poor product quality.

I really liked this product, but it leaked air after 1 week. I had to send it back. I tried fixing it and the patches didn''t work. I wish the manufacturer made the materials better. It is really good on your back, and not having to get on the floor. It really worked my mid section where needed. Very disappointed.

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The Bean seems to be an excellent work out tool but ours broke the first week we had it. The included repair tool did not work so we''re out $50.

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My name is Rebekah Schuman and I am the Director of Customer Relations for GreenHouse International/The Bean. We would like to take the opportunity to address any issues that any of our customers might have with their Bean products, or with our Customer Service department. We stand by our commitment to our Lifetime Warranty, 100% money back guarantee, and extraordinary Customer Service. Our Customer Service department is available Monday through Friday from 7am 5pm PST, and can be reached at 1-888-612-8823. Customers can send questions or concerns via email to service@bean.com and one of our agents or I will respond personally within 1 business day.

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Once I figured out how to inflate The Bean, it was a great item. It felt good to use and helped stretch out my back. But, after using it only 3 days, a hole developed in a seam and the patch would not fix it. Bummer.