I purchased mine from Treadmill Factory in Canada. I got a great package deal and had it set up in my basement.. I have had it since January and got to tell you.. I LOVE THIS MACHINE. The features are great, but I love the stability and strength of this machine. I have used the passport a couplet times without any issues but I prefer to just watch T.V. when on it instead.I would Highly recommend this machine!
However, I liked the 7.1AT''s features & specs, and figured I had bad luck, so I bought the 7.1AT again from a local Texas store called Fitness HQ in hopes of receiving better service in case I needed it again.
While using the 2nd one for the first time at a 2.5% incline the deck collapsed down two different time with a crunch and now doesn''t work at all. The belt still moves but the incline doesn''t work....the same symptoms of the one I bought from Sears.
So, either I''ve got INCREDIBLY bad luck or the 7.1AT is a piece of junk. I''ll let you decide.
By the way, I''m 184lbs so don''t think my weight is an issue.This treadmill has all the features you could ever want, and more. The Passport Player is a particularly interesting feature which allows you to connect up to a TV and run in various locations virtually around the world. (check out the videos on you tube for a demo if you haven''t seen it) I did not purchase it through Amazon, but through Sears who had it on sale for $1799 which included delivery and setup. After waiting 9 days for the delivery, the install team set it up as promised while I was at work. When I got home and tried it out, it was immediately apparent that the incline did not function. We called Sears and had to wait another week for the next available technician. When he didn''t show up, we were told that he had been in an accident. The following week the tech didn''t show up again, this time because "of a family emergency". When we called the Sears customer care line, an investigation revealed that Sears has no one on the payroll who even knows how to work on a treadmill! (In our area anyway) From there we called AFG and were told that since it is a "new installation" that they would not help us and that is was up to Sears to take care of the issue. I can only imagine what they would say if you ordered it from Amazon and assembled it yourself...good luck! In addition to the incline motor not moving, the handle-mounted heart rate monitor and the IR transmitter didn''t work either. I disassembled the handle and found a loose connection that fixed the HR monitor but the cable where the connections are made is very poorly designed because the screws that hold the handle on take up the same space inside the handle as the cable runs through. Therefore, when you install the screws to hold it all together, there is a good chance that the screws will interfere and rub on the internal connections. Since the IR transmitter doesn''t work, the passport module doesn''t either. If you buy this thing, I wish you better luck than I''ve had!
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