
The bench arrived damaged. The replacement bench arrived even more damaged than the first. The benches are not packed with any packing contents, and 100% of the benches will arrive damaged. You have to determine how much damage is acceptable. I was told that I could order a 3rd bench, but that it would be damaged as well. I talked to a Manager, and to a Supervisor, and was told that Amazon is not going to change their shipping, and that some boxes arrive less damaged than others. I still have a banged up unit. The bench itself is great. The shipping sucks though.
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