Proform Trailrunner 2.0 Treadmill

Purchased the pro form trailrunner 2.0 Dec 28th. Looks great and functions appear that they would contribute to a good workout.

The treadmill has never functioned properly since we bought it. After 2 weeks the the authorized repair company was able to stop by for 5 minutes to confirm that the treadmill did not work. The repair company ordered the replacement parts, but the parts are backordered indefintely.

We''ve been going back and forth with ICON fitness and their customer service to have the unit returned because the parts are on indefinite backorder. Their customer service line averages right around a 45 minute wait time for anyone selecting the option to return equipment. I easily have 4+ hours of hold time with them. Buyer Beware with any ICON Fitness equipment. They are suppose to arranage the RMA at this time, 3 months later. Very disapointed.

Thought the touchscreen and size of the motor would have been a nice touch for $1500. Any kind of customer service or support probably would have resulted in us simply exchanging our broken treadmill for a new one. ICON Customer service is horrible. Sending it back and getting a non icon treadmill.

Hope this helps.

Brett

This treadmill seems to have nice, neat features and would have been great if it fully worked properly. The treadmill didn''t work correctly right out of the box; it wouldn''t incline and would give an error when trying to calibrate it. Icon sent me a replacement incline sensor but that didn''t fix anything. Icon''s customer service could be better because it''s really hard to get a hold of people who could answer some basic questions. Overall though if the machine had worked, it probably would be a real nice treadmill but I''m returning mine and highly considering another model and/or brand.

Buy Proform Trailrunner 2.0 Treadmill Now

Wow, what a great machine! I was contemplating many different treadmills over the past few months, but decided on this Trailrunner, and the choice could not have been better! I have four adults of different ages that will be using the machines many aspects, walking, running, etc. Setup after it was delivered was easy, only need help on original placement of the treadmill because of the weight. I cannot wait to use the Ifit Live function but having too much fun in just the demo mode. Thank you Proform!

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My friend bought one of these and we both found it to be a piece of junk. $1500? The $300 one at Walmart is better.

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