Diamondback Fitness 910Ic Indoor Cycle Trainer

Worst purchase I have made. Bought the bike in Jan 2011. Used it for about 2 months. the spindle assembly broke. I contacted warranty support about 8 times so far and still have no idea of when it will be fixed. Stated that it is a clear product defect however I get a different answer every time I talk to someone on when it will be fixed. Now I hear that they are getting the parts from the manufacture in China. Seem to indicate that parts are backlogged several months. Worse experience i have had with a company and a warranty. Suppose to have been a lifetime warranty. I will never buy a product from this company again and would highly recommend that you buy another indoor cycle.

I received this as a gift from my wife. I had provided her with some basic specifications for a spin bike and she found this and ordered on-line. I won''t go through the purchase experience as my intention is to provide a review of the product itself.

Use:

Most people who are looking for a basic exercise bike probably won''t be interested in a spinning bike. Spin bikes are designed to operate much more like a real bike. If you are not already an avid cyclist (either road or mountain) then I would recommend you stick with a standard exercise bike. That is probably the first mistake people make when purchasing such an item. They don''t understand the primary use or purpose. If you are looking for a sold trainer to keep you in shape for out on the outdoors, this spin bike is a nice machine. If you are looking for a basic cardio workout, consider one of the cheaper models.

Assembly:

It comes in a very large and very heavy box. The packing is well done and protected the bike well. Some assembly is required, but it went together pretty quickly. The entire frame, including the crank arms and flywheel, come pre-assembled. You add the stabilizing legs, bars, pedals, seat and bike computer. I did it by myself but it would be helpful to have a second pair of hands. The bike comes with all the tools you need to complete the assmebly, including a pedal wrench. Everything is well labeled, including the pedals and direction needed to thread them on and off.

Adjustments:

Nearly everything you need to adjust can be adjusted with this bike. With a simple turn of the knob you can pull the knob out to raise and lower the seat post and bar post. Quick and easy. There are clear markings for maximum height. There are also stoppers so if you drop the bars when you are making an adjustment, they don''t strike the flywheel. Nicely done. You can also move the bars and the seat forward and backward to get the proper spacing for your body. Much like a typical bike, you will feel a little pitched forward. Some may complain that the bars cannot be raised high enough, but that would set this bike up more like a comfort bike, which isn''t the intended use for a spin bike. The seat is a standard bicycle seat and can be tilted just like any ordinary bike seat. In fact, I found the seat that came with the bike harder than I prefer so I swapped it out with my old road bike saddle.

Computer:

I found the computer an interesting addition to a spin bike. Ordinarily adjustments are done manually by twisting a tension knob. The tension knob is still on the bike, but the bike computer controls its operation. It cannot be adjusted manually, which I consider a drawback. The bike computer comes with some typical preset programs that can work well for training, including some interval training. I did find that the computer on my bike ran fast. When set to count down from 30 minutes, it completed in just 28 (according to the clock on my smartphone). I also found the lack of a cooldown cycle to be annoying. It would be nice to tap a button on the computer that would break out of the program and reduce the resistance slowly over a 5 minute period, but that is a feature not everyone would use. I have been unable to try the heart rate monitor as I do not have a compatible strap. I tried the strap that came with my Garmin 305 bike computer but it didn''t appear to be compatible. I have used both the preset programs and the manual mode and they do work well. The resistance level is automatically adjusted just by tapping the up or down arrows. It does it gradually enough to keep you going smoothly. This is important with a spin bike due to the momentum the flywheel carries. One caution about the computer. Even though I charged the battery as instructed, I continue to have problems with the computer shutting down on occasion when I stop pedaling. It is supposed to stay on for up to a minute after you stop pedaling and the battery is supposed to be charged by a generator. While it works as it is supposed to most of the time, on occasion the computer does shut down prematurely, although it has never shut down during a workout. This is only a minor annoyance as it does not let you stop and look at your workout stats before they are cleared and if you have to dismount to pick up something mid workout, you might have to start the program over.

Operation:

The basic operation is smooth and simple. The bike is very quiet, which is helpful for everyone else in my home. The only noise they hear is my breathing. The water bottle holder is very convenient and there are plenty of places to put your hands on the bars. The highest resistance is pretty stiff and does more than enough to simulate the highest grades I''ve encountered on the road. The bike felt solid under me at all times, and I am over 6 feet tall and I weigh much more than I care to admit here. Even when I stood on the pedals to simulate a hill climb, the bike felt stable. I set the bike on one of those plastic mats for office chairs to protect the carpet and it seems to work quite well.

Overall impressions:

I am generally pleased with this bike. I would not have purchased this for myself, preferring instead to go with a lower cost option. That said, I''m happy to have this Diamondback indoor cycle. I''ll be contacting Diamondback to report the odd problem I mentioned above with the bike computer battery, but other than that, I expect many years of use out of this piece of equipment.

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I have owned this product now for 2 months. Here is my current review based on my experience with this bike compared to the Spinner NXT and the Kaiser m3.

This bike has several advantages and disadvantages.

PROS:

Magnetic Resistance

Sturdy

CONS:

Poor transitioning between gears

Weak "maximum" gear.

Comments:

The bikes magnetic resistance is great in that you don''t have to spin a nob and the resistance is consistent, so that the home user can gauge just how hard they are pushing themselves.

The bike is sturdy, I have not had any mechanical problems with it so far after 1-2 hours average daily use for 6 days of the week.

The cons for the bike is that the transitioning between gears, when you go from gear 20-21 for example, or any gear change, then the bike resets, goes to minimum resistance, and cranks back to the next gear. This is disorienting and when changing gear settings causes the peddles to spin. Very annoying.

The maximum resistance on the bike is not the highest it could be if you are trying to do strength training for hill climbing.

Overall a good bike so far. Will comment later if things change.

This is my 2 year review.

This bike has broken for its 7th time. It broke 3 times in the warranty period, once with generator and both belt failures, and then 2 times with the generator. I broke it 3 times with belt slippage out of warranty period, but I was able to fix these myself, and the second 2 times may have simply been poorly tightening the belt. The last time the Generator has failed again, it makes clicking grinding noises inside of the mechanisms, just like it did in the 3 times it failed during labor and warranty. I don''t know how the claims process works on parts, but if I am not able to do it, I am not sure I will be willing to spend the 100 dollars an hour labor charged to do the work on the bike, a minimum of 2 hours usually spread over 2 weeks (IE 2 visits, 1 visit to verify, 1 visit to fix, 2 hours, 200 bucks). If I cannot get a claim to go without the labor, then I will try to sell the parts (computer etc...) on EBay and just use my gym membership. Oddly, I have a gym membership because of the last 4 week period the bike was out of commission during its warranty period. I now regret buying this bike.

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I have had the Diamondback 910IC bike since March 2011 and it provides a great workout while it is working.

The computer controlled resistance with the workout programs for a spinner bike is a great concept, but the quality of this bike is poor.

I have also had the spindle crank break off and it took over a month to get the part from California and have it fixed.

Now for the last two months I have had problems with the computer not working and the internal resistance mechanism rubbing.

The workout while it is working is great but I have to give one star due to the poor quality.

I would pay more for this bike if it was built with better quality.

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I purchased this bike for my wife on 11/9/2011. It worked well for about six workouts now the computer won''t work so the bike is useless. I have contacted the dealership and Diamondback and they refuse to provide any assistance. The dealership says I live to far from them to get my money back, and diamondback will not respond to my phone calls or emails. So it appears I am out $850.00 for a 150lb hunk of metal that won''t do a damn thing. Do not buy this bike unless you want to be extremely disappointed and frustrated.

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