I bought this a few weeks ago through the manufacturer since Amazon didn''t have the 2013 model yet (I had the money ready and I wasn''t feeling very patient, plus, the manufacturer was offering a tax free + free shipping deal that I couldn''t pass up).Regardless, this thing is incredible.
Be careful when you order it, as this package is heavy as hell. It was intended for a room upstairs at my house and I had to carry it up one piece at a time. The base, which includes the fly wheel and foot positions is a two person job. We kept the bottom part of the box underneath it and lifted by the box to bring it upstairs. Again, HEAVY! If you plan on keeping it downstairs, it will be a much easier job (just slide the thing if need-be).
Assembly was mildly difficult. I assembled it myself and the instructions were lacking. Just giant pictures with parts and small numbers all over the place. I''m not saying you have to be a rocket scientist to put it together, but it does take a bit of time. The main step I had issues with was step 4 (the last step). There are a number of covers that are supposed to be put on (seem to be mainly for aesthetic value, but I could be wrong). I decided to give up on the last 4 covers, since I couldn''t figure out where they would go or why they would go there. The instructions say things like, "Put the [ball joint cover] #112 (#112 isn''t labeled on the parts and the picture is microscopic) on using screw #49 and #52." So you have to flip back four pages to figure out which screws are which, and you never have any idea what part #112 is. Not very intuitive.
Once I got it up and running though, everything was a breeze. I think the functionality outweighs anything bad that can be said about the instruction manual.
The fan on the machine isn''t superb, but chances are, if you have a room dedicated to workout equipment, you''ve got a stand alone fan or a ceiling fan in there anyway. I haven''t tried out the speakers (and don''t plan to) because I have a computer set up in front of the elliptical that I use for all of my entertainment purposes.
It came with a chest strap for heart beat monitoring that works like a charm. Most ellipticals do NOT come with this. The strap comes with an extra battery. NOTICE! There is ALREADY a battery in it! I stripped a screw trying to find out. It also comes with a water bottle (thanks!) that fits perfectly in the designed storage area in the face of the screen.
No noises, very stable. The structure of the machine feels well made while the covers are made of plastic. Love the screen. Very large. Also, the screen has a lip on it that will fit a Kindle or an iPad if you''re into that sort of thing.
I highly recommend this machine if you want to start getting into shape. Just remember, personal ellipticals are expensive. DO NOT LET IT TURN INTO "that thing that I lay my clothes on." Personal responsibility, need, motivation, and financial stability need to be taken into consideration before purchasing something like this. If you''re ready, I highly recommend this machine.
The delivery dudes were awesome -offered to take it upstairs, unpack it and haul away the garbage for me. I declined all three, but was amazed that it was an option.
I had one minor issue assembling it -one of the "preassembled parts" needed to come apart and absolutely would *not*. The cheezy little allen wrench that came with it failed its job and the wrench and the bolt ended up all mangled. No idea why they preassemble a part that has to come apart anyway... I took the whole part up to Home Depot looking for tools/advice to fix it and they kindly got the bolt out for me.
Other than that, it''s been great. It has a nice long stride, it''s SUPER quiet!, and nice and stable. I love the controls on the handles, I love the console display and all the info it shows, I love the audio input and output jacks (nice to know if I step off the machine with my headphones in I won''t drag my phone off to its death).
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Spent more money on an allegedly better name brand. We were hoping for quality. After one week the left wheel came off the track while in use. We called customer service and he said to make sure that the bolts were tight. They were tight and the wheel came off again under normal use. We did not over work the machine and this was during normal use. We are calling Sole support again and we will update to see if Sole can be trusted to stand behind their machines. UPDATE: So far I am happy with Sole customer service. They were prompt and stood by their machine and it will be replaced. Not happy with e25 but happy with customer service thus far.Read Best Reviews of Sole Fitness E25 Elliptical Machine Here
I ordered this directly from the manufacturer''s website, due to the fact that the 2013 model was not available on Amazon. Sears offered it for the same price, but it did not include free delivery like the manufacturer (but Amazon does when it is in stock). The delivery service was really easy to deal with: they gave me a two-hour window, and were true professionals when delivering the item. Keep in mind that you will have to pay extra if you want the delivery person to lift it up stairs, etc. They will be more than happy to wheel the heavy package into my garage, but if you are expecting them to move it into a room inside your house, you will need to cough up more dough.The elliptical works great, it is silent, and I like the large info screen. I was contemplating going for the E35 model (more expensive), but it would not fit in my preferred location due to the additional length; the E25 is shorter in length by many inches. That said, I am totally happy with the E25, and I feel like the upgrade to the E35 would have been overkill for my needs and not worth the additional money.
I am going out on a limb, but after reading the negative reviews on this site, I get the feeling that most people are writing negative reviews for this particular model due to their own assembly errors. Instead of exclusively using the included tools for assembly, I used a 3/8" ratchet with 12mm and 14mm sockets PLUS the included 13mm open wrench. I also used a 1/4" ratchet with a 5mm hex/allen bit versus the included L-shaped allen key. These two tools enabled me to significantly reduce the assembly time to about 1.5 hours (and I assembled it really slowly to be safe). I should also add that I assembled this machine myself, with no other help except to lift the heavy chassis into its final destination inside my house.
I assembled a bed frame from that big Swedish store this past weekend, and I have to say that the instructions and ease of installation of the elliptical machine was way, way easier.
Go ahead, purchase this item. I researched the older version of this model online, and it seemed to be the best value of any elliptical that cost less than $1,000 especially considering the high level of quality.
Cheers!
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I wish i could write a fair review about this products performance. I received it on time which was good. I put it together the following day with no problem. However, when I tried to use it, the machine wouldn''t move. The arms were stuck and the fly wheel seemed ceased. So I spent 2-3 hours putting this machine together and was not able to use it. I called the manufacturer and the guy on the phone said he thought he knew what the problem was. He sent me out a couple parts via USPS, but i haven''t heard from the service company yet for scheduling. It has only been 8 days but I am really disappointed so far with this product. And it''s the "new 2013 model". It''s frustrating to pay $1000.00 for something and not be able to use it right away. I hope to hear from the service company soon to get this resolved.Have since had a service tech fix the problem. Happy with product at this point.
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