Consider buying it from the manufacturer web site (smoothfitness.com). Why? This thing is massive! Read on...GOOD POINTS: My wife and I use it every day. It is solid as a rock and quiet. We absolutely got our money''s worth and I''d buy it again, hands-down.
BAD POINTS: It is MASSIVE! Because we bought this from Amazon, it came shipped to us just like you''d think. But at 200+ lbs, it remained in our garage until five guys from church came and carried it to our basement. Once there, I had to assemble it.
Mind you, assembly is mostly-done for you. But there''s work for you to do, and don''t make any mistake about it. Setting this thing up takes time and effort, but it''s worth it.
ADVICE: buy this from the manufacturer''s web site and pay for their White Glove service. If you do, once it arrives someone will lug it to any room in your home and *then* assemble it for you. Trust me on this, just spend the money and let someone else deal with it! Learn from my mistake. If you opt to save money like I did, you will be sorry you did when this thing arrives at the end of your driveway. At least I was.
One last thing: make sure where you put it has an AC outlet nearby. You will need it (this thing needs power). If you do like me and put it in your basement, go out and buy a power-strip (with a 10-foot or more cord) and have it handy, so the installation people can plug it in once it''s all assembled. In our case, I even taped-down the power-strip cable to the floor, so you don''t trip over it.
Again, once assembled and where it''s suppose to be in your home, this is money well spent. I can''t tell you enough how solid and reliable it is. Just pay someone else to deal with the set-up hassle and you''ll be all set.
The display is pretty good, but if I have one complaint other than the non-colored characters (blue or orange would have been better to see in low lighitng): The Speed and Distance swap. I honestly thought from the manual I had downloaded and reading the description that these would both display all the time. To me, these are two things that should ALWAYS be shown. Other things that are less important ARE shown: Heart Rate, Incline percentage (who the heck needs to see that ALL the time?), and Calories burned. Time is also shown separately, but I do consider this one to be important. To me, the items that should ALWAYS show on their own are Speed, Distance, and Time. The rest can swap. Heart Rate especially seems like a strange item to always display since you have to grip the bars to get anything other than "P" displayed.
The reason this layout bothers me is if you happen to end your workout while the Speed/Distance part of the display is on the Speed, you will never know what the Distance was unless you restart the treadmill and let it run until it''s time for the Distance to display again. This is what really causes me to give this treadmill a 4 and not a 5.
But this brings me to something that I didn''t see explained in the manual that IS a big bonus: when you press Stop it is actually only Pausing so that you CAN continue to work out with the last known stats as long as the treadmill hasn''t been powered down (which happens after a few minutes of non-use) or as long as you haven''t pressed Stop twice. The button is not labeled Pause, though, so it''s not necessarily intuitive.
As for its performance, the only treadmill I had that was as comfortable was my Vision Fitness. This thing runs smoothly, feels comfortable, and costs about four-hundred dollars less than the Vision Fitness. I''ve only had it for about 3 weeks, but I run on it at least 2 times per week and walk all the other days. It seems durable and doesn''t shake much at all. The drink holders could be a bit wider (or maybe just one of them), but it holds a bottle of Propel just fine. I didn''t get my free water bottle for some reason.
I bought this direct from Smooth and had the White Glove/complete install service. I agree with the reviewer who said PAY the EXTRA. Seriously, it''s humongous and I can only imagine how much a pain it would be getting it inside my house. The people who put it together are the delivery folks, though, and they told me they get to see a short video on how to assemble ONE model of Smooth''s treadmills. It showed. They got it done, but treadmill pros would''ve taken a lot less time and gotten less confused. All in all, I am quite pleased with this treadmill, however. I''d go for a smaller one in an apartment unless you don''t bother with furniture.
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We live in a small house but not an apartment (north-east tri-state area... houses are small) anyway, we bought this from the manufacturer and when it arrived he box was enormous.It takes some time to assemble and is not really *that* ready out of the box.
Unfortunately we could not find a single place to put it because it was just too big. Even when folded the belt part only goes up at a 45 degree angle so it still sticks out way too much and obstructs everything. It should really fold up closer to 90 degrees.
Also once its set it simply has to stay there because it will not go though a standard doorway assembled and if you try to move it after disassembling it be ready for a surprise; It simply will not stay flat because of the hydraulic device thing underneath it will ''snap'' it like a giant inverted mouse trap! You have to find a way to tie the thing together but the strong pressure broke all the ties we had...what a hassle! .. just to get it through a darn doorway!!
Great performance but BULKY, HEAVY and a HASSLE to transport.
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Having all the features I needed (long-wide tread, 2+hp, with good speed, and incline), this treadmill is the best for the money. The only things not attached are some plastic covering pieces and the hand steady bars. So don''t even think about moving it part-by-part somewhere. As stated earlier this unit is heavy, but movable by 2 men (even up stairs). Drop off service will not bring unit into your house unless your door can accomidate a forklift.Pros:
* Best value for the money
* Silent motor
* Rock solid
Cons:
* Deck movement squeeks a little on inclines 2 and 3.
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I have had terrible customer service from this company and I''ve never even had the actual product in my house. Never have I ever had such terrible terrible service from a company before that is so highly recommended on so many websites. First I ordered my machine, and after 2 weeks of waiting I emailed customer service and was told that it was, in fact, on back order and would be another three weeks before I received it. Why I was not told this in an email when I first placed my order I don''t know. Then two days after being told it was going to be three weeks I received a phone call telling me that in fact it was not going to be three weeks, but two. Two weeks came and went and nothing happened. Three weeks came and went and nothing happened. Four weeks later I called to find out where my treadmill was and was then told that it was still on back order and was going to be another three weeks before the shipment came in. Again, I had received no email or phone call letting me know there was another delay in shipment. Deciding that I would not like to wait another three weeks to find out that it would be another X amount of weeks before I actually received it in my house and never being offered anything such as free set up for the serious delay of my order I decided to cancel. And now I can''t get my refund. I was told that it would be 5-7 business days before I would see the refund in my account, it is now business day number 8 and not only is customer service suspiciously closed during hours that according to their website they are supposed to be open but I still have not received my refund a refund, in my opinion should have been extremely fast seeing as how the product is still on back order. I recommend going to Sears they have a great selection of treadmills and are always having excellent sales and even better you can try them out before you buy.
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